Christmas is only a month away and more folks are buying their presents online! Make it even easier for them with these tips below. Some of these tips can be applied to businesses that offer services as well!
1. Make it easy for the last-minute shoppers.
Provide an overnight shipping option to customers so they can still get their gifts delivered before the big day.
2. Another way to say “thanks.”
Add a holiday greeting to your thank you page and promote any upselling items on your thank you page. This can include customers who place an order or subscribe to your newsletter.
3. Physical gift cards
Make it easy for shoppers to receive purchased gift cards or gift certificates by mail so they can present the card or gift certificate in person to their loved ones.
4. Spruce up your homepage
Update your homepage graphic or slideshow to focus on holiday items. Highlight your customers to holiday-related categories or your popular selling products.
5. Allow in-store pickup.
Offer your customers in-store pickup if you have a retail location. This will save you and your customer on all the shipping charges.
6. Offer free shipping for returning items
Ok, so Zappos does exactly this, but it works! Build up your customer’s confidence as they click “Buy Now”
7. Customize it!
Provide a way for your customers to include a unique notes when ordering. You can either have them place this in the order notes or create a custom field on your checkout page.
8. Don’t surprise them!
Don’t freak out your customers with shipping charges. Be explicit about the shipping costs before they push the “Checkout” button. Sticker shock from shipping charges are the #1 way for customers to abandon their shopping cart.
9. Enlist help and feedback
After making changes on your online store for the holiday, ask a few friends or colleagues to do some user-testing. For example, ask them to find a certain product or to apply a coupon. This will help you avoid errors or problems down the road.
10. Out with the old
Offer a discount on any extra or leftover items as Christmas comes closer.
11. Send them a holiday greeting through email
Send a special holiday email to your entire customer base, be sure to thank them for their business. This will trigger them to visit your site when gift shopping. Subject lines like, “Happy Holidays from (Insert Store Name).” are a good start. If you can, offer a special discount!
12. Turn towards your customers
Give a social media campaign a go and ask customers to submit content such as videos, photographs or letters on how your product has changed their lives. Give customers who submit a discount on their product of choice, and then use their quotes and images on your website next year. Testimonials are always a winner!
13. Provide a way for customers to “Share”
Add social sharing features like the Facebook “Like” button on your product pages. It’s an easy way to allow visitors to make gift suggestions for loved ones.
14. Out of Stock Products – Hide them away
Be sure to enable your ‘Hide When Out of Stock’ option within your ecommerce software. The last thing you need is unhappy customer who feels disappointed.
15. Use your Blog
Write blog posts about different products in the headline. Be sure to include why it’s a popular item and link to the product page on your site.
16. Start Networking now
Start chatting with bloggers and e-magazines that crossover into your industry. Find out if you can get into their gift guides or if they will link to your site.
17. Extend discounts to the social networks
Use Social media to share your discounts. Highlight featured products daily, it can help extend your info onto search engines.
18. Give something back
Try a campaign where you donate a certain percentage of sales to a local charity, like Toys for Tots. This can help make a splash on the local news and go viral. Everyone likes to give back during the holiday season, so make it easy for your customers to do so.
19. Make it a game
Try out a campaign where you hide a small image of a holiday-related image , like a snowflake or candy cane in one of your pages. Give a gift or gift certificate to a certain number of users who find it first. This helps customers navigate all over your site and share more of your products available.
20. Demo your product
Add videos of our product to show how to use it, its benefits, and other interesting facts about it.
Enjoyed this blog post? You'll love getting
my free ebusiness tips! No spam, and I promise not to share your email address.
Looking for green and affordable web hosting? Visit
bluedeerforest.com and sign up for one of our special plans.
Start helping Mother Earth today! Share
Related Posts: