Archive for the ‘ ecommerce ’ Category

Groupon, Business Success, Facebook facelift and much more

Posted on April 28th, 2011

Here’s a low down of some useful articles that can help out your business!

Photo by Groupon
Want to know the pros and cons of using Groupon or its competitors?

http://www.inc.com/guides/201104/10-pros-cons-for-using-groupon.html?partner=newsletter_Goods


A favorite blog of mine, “My Wife Quit Her Job” – has an interesting blog post. I really like Steve’s writing style, check it out.

The Secrets To Being Successful With Any Business You Launch


A nice overview of search engines for online stores, it always good to be aware of what’s out there.

http://www.practicalecommerce.com/articles/2715-11-Shopping-Search-Engines-to-Sell-Your-Products


Does your Facebook Fan Page need a Facelift? Check out these options:

http://www.inc.com/ss/9-tips-help-redesign-your-company-facebook-page?partner=newsletter_Success


Something we can all benefit from, ways to gain more business from existing customers: Some of the ideas include complementary products/services and stay in touch.

http://www.inc.com/guides/2010/08/get-more-sales-from-existing-customers.html?partner=newsletter_Sales



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A handmade business made from scratch, an inspiring story!

Posted on April 14th, 2011

I got a chance to talk with Meredith Miles, the lady behind Floating Owl Designs.  She’s a great storyteller and describes how her business originated and the success she’s had with Etsy. Meredith has been successful in finding a niche and a knack at promoting it.

My business name is Floating Owl Designs. I make anything creative but right now, name hangers are most popular, as well as name ornaments during the holidays. These consist of wire bent into names and inserted into wooded hangers or made into a holiday ornament with a jingle bell, great as personalized gifts.

The inspiration for starting this business came from being laid off a year ago this April from doing an accounting job, which paid but made me miserable. I happily got married last year, 3 months after losing my job and had all the time on my hands to plan out my wedding. Instead of spending hundreds or thousands of dollars on decorations someone else can make, my family, husband and I designed and made everything. That resulted in numerous compliments of our wedding having lots of personality, separating it from other weddings people had attended. I enjoyed the whole process even after the wedding ended, that I started to wonder if it was really possible to do these things full time, like a, “real job,” with “real money.” My sister and I had always pondered if it was possible to support yourself being creative for a living whether doing it from home in a spare room or being lucky enough to find a job that you can stretch your creative legs AND be an asset to a company.

I started looking into seminars, inspiring websites, talked to friends who had started their own companies on their own. All I kept hearing was, “It IS possible! Don’t “try” to do it, DO IT!” I started realizing you have to change the way you think, surround yourself with supportive influences, start moving, and keep moving. I made a calendar of the future and worked backwards, starting at December 31st, 2011. What will I be celebrating on New Years… Having my own business? My website up and running? Converting our spare room full of useless stuff into a home office? Hitting a target from the profits I made? Then I made a target of what had to be completed by September, 2011. Then also June, 2011, then March 2011. It all sounded fantastic but dreamlike. But with my mind numbing background working behind a desk, working for people who were crazier than my most craziest thoughts, and having a husband and sister telling me, “Go! You can do this, we’ll help you!”, it was time to stretch my creative legs on my own time.

It took less than a day to convert the spare room into an office, complete with large Ikea table to work at, shelves displaying my own creations for inspiration and a place for supplies. Well that was easy. Huh. The thought of, “will this really work?” started to become a memory instead of a reality.

To promote my business, I’m a part of Etsy, a handmade marketplace website. I had been intimidated to sign up and see what it was all about as a seller. I signed up, perfected my skills as a, “wire bending machine” and posted some ornaments at Christmas time, hoping my shop would be found from such hits as simple as, “ornaments.” Sure enough, I was found, and had an original, personalized idea people wanted to give their loved ones for the holidays. I depended on search terms to get the customers into my shop. Once in, I had to keep their attention with decent photos of my work and reasonable prices. It was quite a successful holiday season, all from including, “ornament” as part of my product name.

After the holidays, I had to think up a new product and had name/bridal hangers in the back of my mind. They seemed easy to make, I had the wire bending down and brides are one consumer willing to spend money. I did have to do some research on quality, wooden hangers, a drill, packaging, etc. I looked up the competition, how their quality compared to mine. I felt I had a fair chance, some of the wire handwriting was hard to read. And me being a perfectionist might pay off in a craft like this.

Again, all in the search times, particularly on Etsy, I was found through terms like, name hanger, wire hanger, bride or bridal hanger, mother of the bride hanger, etc. I posted some hangers, they sold out in hours. Inquiries poured in for custom made orders. I began a list of what, who, which type of wood for the hanger and when needed by. I had become an online crafter. I had no idea brides were crazy, Crazy, CRAZY over these name hangers. I had found a niche that has a huge demand.

One of my biggest challenges has been staying motivated that this will work, that I will be, “successful.” But I had to assess what successful meant to me. It came down to 2 things, doing something that made me happy, and, making money from what I created. The day I finally posted hangers I made to Etsy, I had a really good feeling, a feeling of, “I think this might actually work!”

And that feeling felt good. It felt different. And when I got payment confirmation emails from Paypal, it got exciting real fast. The more sold, the more I made. I got faster at bending the wire, perfected how to manipulate it into married names like Mrs. Schnittker. I have been lucky. I haven’t had to market my products very much, I’m found even off only a few listings on one site.

Some goals for this year are to get my website… floatingowldesigns.com up and running. I’d like to be able to change it up as often as I need, keep up with what sells, keep taking better pictures of my products. I would like to start the process of having a business, apply for a business license, be tax ready by end of this year, and see where this all takes me. I used to settle on jobs that paid the bills at the expense of my sanity. Doing something (accounting) for someone else (fire breathing bitchbag of a boss… my sisters term), resulted in growing health problems. I hated who I was becoming, I was miserable, coming home every day to my supportive, then boyfriend now husband, in a terrible, toxic mood. I let my day job run my life. Now, I have goals, I’m being creative every day and I’m making money. I have options, and I’m more creative in other aspects of my life. I love to cook again.

This all hasn’t been easy, some days I’m working over 12 hours, but it beats the 8 hour shifts behind a desk, processing invoices. I finally want to work and it’s my products I’m selling. I’m still not sure where I’m going with this, but I’m sure my quality of life has gone up, while finding I can make money creatively and be happy. Who knew.

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The latest social app, blogging tips, top trends, mobile commerce and more!

Posted on April 1st, 2011

photo by tanakawho
It’s the end of the month and I’d to do a quick wrap up of the top articles I think you can apply to your business and marketing. Lots of information on mobile and mobile commerce this week!


COLOR

Have you heard about Color? It’s the latest mobile social software app and it’s taking off like wildfire. Read the latest: http://www.webpronews.com/color-next-big-thing-or-just-overblown-hype-2011-03

Blogging Mistakes

Blogging is such a huge part of marketing for small businesses, learn what are the most common mistakes and how to avoid them: http://www.inc.com/guides/201103/7-blogging-mistakes-that-small-businesses-make.html?partner=newsletter_Success

Top Industries of 2011

What are the cutting edge industries for 2011? I bet you’d be surprised, but one of them is “e-commerce” -http://www.inc.com/ss/6-top-performing-industries-for-2011?partner=newsletter_Success

Mobile Commerce

Learn more about overcoming the barriers of selling via mobile – http://econsultancy.com/us/blog/7285-mobile-commerce-25-essential-tips

Top Facebook Business Pages

Looking for inspiration for your Facebook page? Check out the top 48 Facebook Business pages: http://www.practicalecommerce.com/articles/2667-48-Facebook-Pages-for-Businesses-

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Buy it on your phone! A snapshot look at mobile commerce.

Posted on March 24th, 2011

photo by Daita
By the end of this year, more people will own more smartphones than computers in the United States. As a business, it’s crucial to know how to still provide an easy way for your customer to make purchases off your website, no matter if they are using a smartphone, tablet, or laptop. Keep reading to learn about a few companies who are making it possbile to have cross-platform shopping without re-inventing the wheel each time.

First, let’s define what m-commerce is. Most m-commerce platforms (mobile e-commerce platforms) are hosted via the web by an m-commerce technology provider or use an m-commerce add-on from their e-commerce vendor. The two biggest challenges for these platforms right now is 1) making the shopping experience on the phone feel the same as on the retailer’s website and 2) taking advantage of the range of features a smart phone offers.

What are some of the advantages are available when you are using a smartphone to make purchases? Some of the technologies included type-ahead (helps suggest search keywords and phrases based on only a few letters) and voice recognition which can eliminate the need for typing. Having the type-ahead feature on the mobile version can give shopping on the phone a huge advantage over the standard web version that usually doesn’t offer those features. Through voice recognition, some platforms such as the vendor MeMeMe offer shoppers at the touch of a button, to speak keywords into the phone. MeMeMe’s software is able to identify the spoken words and populates the site search box.

For Buy.com, they originally visualized using voice during checkout, inserting information, and really going beyond just the search functionality. Buy.com worked on its mobile site for over a year and set it up so that staff members tested the system every day. Companies like Buy.com are pushing the boundaries of mobile and what the future holds for mobile commerce.

Digby is one companie that is currently providing a moble commerce platforms for businesses such as Cabellas, Babies R Us, Golfsmith, WetSeal, 1800Flowers, and more. Their software platform allows retailers a mobile optimized website and rich Apps for iPhone/iPod Touch, BlackBerry, and Android devices. It’s single platform integrates with the retailer’s back-end systems to receive and enable the following:

*Live Catalog – Current prices, specials, search by brand/price and store location.

*Specialized Images – Product images in an mobile optimized formal.

*Smooth Transactions – Provides an easy way for the consumer to purchase off of the mobile site via credit cards, gift cards, and more.

*Social Interaction – Consumers can engage through Facebook and Twitter to share information to family and friends on products.

*Analytics – Stats to measure ROI and traffic patterns to help improve overall behavior on the mobile platform.

*Security – PCI (Payment Card Industry) compliant, (a collection of data security standards created by Visa and Mastercard merchants). Customers are able to access encrypted information by connecting to the back end of the retailer’s existing e-commerce site.

Similar companies such as Sprella LLC and Demandware are competing on the mobile market platform as well. Sprella LLC is focusing on working with the iPhone and iPad to re-create a similar mobile shopping experience without duplicating what already exists. Instead, it’s able to link up to the existing e-commerce back-end of a website which handles the shopping cart and order management on the main website.

Another company, Demandware,  offers something different in the market, focusing the most effective and tailored shopping experience on for the web, mobile, and call centers. Demandware combines customer experience applications, cross-channel merchandising engines, and an open development environment for full platform customization with a focus on cloud computing.

One of Demandware’s clients: Jewelry Television is using their content management system to control their e-commerce site, mobile and m-commerce site. A unique feature they developed is Gemopedia, an encyclopedia that informs consumers about gemstones on their background and purchasing. Being aware of the large difference between web and mobile, they also created unique content for Gemopedia for the mobile sites.

Purchasing products over the phone is just beginning to grow. It will be really exciting to see how companies develop and improve how we use our phone to buy a range of products. The buying process will only keep improving and become easier and easier.


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Shopify vs. Volusion – a review of e-commerce hosted solutions

Posted on March 9th, 2011


Looking for a catch all solution for your e-commerce presence is challenging. Did you realize that there are over 500 solutions out there? It’s enough to drive a business owner crazy. Today, I’d like to focus on two well-loved companies: Volusion and Shopify . I’d like to describe what they have in common and what makes them stand out. Hopefully this can help you make a decision when trying to decide which one to work with. Both are excellent, solid solutions that can help you increase your online sales.

First, let’s look at the similar features of the hosted solutions:

*Both companies have a base price starting at $29.99 monthly

*They both offer hosted solutions. Unlike other e-commerce solutions, both companies host the actual e-commerce stores and transactions and offer support through email and phone. They both upgrade and repair their software, handle bandwidth and security as well.

*They both offer to help you build a store with your own domain.

*Both work and integrate with most shipping providers (UPS, USPS, Fedex)

Here’s a look at some of the major differences:

Volusion:

*Provides extras features SSL certificates,  merchant accounts, live chat software, and integrating with social networking options.

*Their Shopping cart features real-time inventory management, batch order processing, and an integrated editor to make creating content pages simple.

*RSS feeds can be added to the dashboard and include free customizable, free website templates.

*They offer security alerts, step-by-step training videos

*Allows your customers to create wish lists, or email item information to a friend or even post customer reviews.

Shopify:

*Default theme includes easy-to-use product management tools to help business owners manage and track inventory and online orders.

*Ability to tag keywords for Search Engine Optimization and flexible layout of dynamic content.

*A wide variety of design, product management, online ordering, admin interface, and marketing tools. From the backend, you can have complete control over the HTML and CSS.

*Drag and drop ordering of product images

I’ve spoked with different businesses about which solution they preferred and the answers is usually “it depends”. I think it boils down to what features you are looking for, what’s important to you, how you run your current business (do you only have an online presence or are you only a brick and mortar store?) and many other factors. I hope this review can help you make that decision and help you move closer to using the best solution for your business.

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